OUTLOOK : MAC - Add a shared mailbox

Use this method if you are a delegate for another user’s mailbox or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access permissions to a mailbox.

To access a shared mailbox using Outlook on an Apple Mac, follow these steps.

On the Tools menu, click Accounts > Advanced > Delegates.

In the Accounts window highlight your Microsoft Exchange account and select Advanced.
In the Advanced window select the Delegates tab.

Navigate to the People I am delegate for section.
Click Add or + button. In the Select Users search field; enter the shared mailbox email address and then click then click Find.

Highlight the mailbox name then click OK and OK to close all previous windows.

You will now have a permanent link to the shared mailbox in your mail folder hierarchy.

On some machines using older versions of Outlook for Mac.

To add a shared mailbox in Outlook for Mac, follow these steps:

Open Outlook for Mac.
Go to the Tools menu and select Accounts.
In the Accounts window, select your Exchange account.
Click on Delegation and Sharing.
Switch to the Shared With Me tab.
Click the + button at the bottom left.
Search for the shared mailbox you want to add.
Select the mailbox from the list and click Add.

The shared mailbox should now appear in your folder list under your main mailbox