X509 Multifactor - Blue Link Login Error - AADSTS75011
If you get this error, Click "Use Your Password Instead"
If you still get this error, clear your cache in Google Chrome or Microsoft Edge.
For Google Chrome:
-
You can open menus used to clear cache, cookies, and history, by pressing Ctrl-Shift-Delete (Windows) when Chrome is Open.
- Unselect Browsing History.
- Make sure the time range is set to All Time.
- Click Clear Data.
If this doesn't work -
- Use the advanced tab in Clear Browsing Data and check everything except Browsing History and Passwords for All time.
- When Logging back in select "use password instead" when offered rather than automatically using the authenticator app.
For Microsoft Edge:
-
You can open menus used to clear cache, cookies, and history, by pressing Ctrl-Shift-Delete (Windows) when Edge is Open.
- Unselect Browsing History
- Scroll down and select all the other choices - except Passwords.
- Time range should be All time.
-
When logging back in select "use password instead" when offered rather than automatically using the authenticator app.